Practice Management Tips

How to Motivate Your Staff and Get Them on the Same Page

By December 31, 2019 March 12th, 2020 No Comments
Veterinary Practice Staff Retention is better with incentives for your staff

One excellent method of ensuring Veterinary Practice Staff Retention is to play games with your staff and reward high production and accomplishment. Doing this often will get your employees all on the same page and motivated to help you achieve your practice or company goals.

The Importance of Games at Your Practice

Setting targets and getting your staff playing to make them is key to motivating them. By giving your staff incentives to make production targets, you get them on board. If your production targets are in the direction of meeting your goals for the practice, then you essentially have your staff invested in the practice.

So, play games with your staff to meet production goals and celebrate achieving your highest-ever numbers or other milestones.

Playing games for gift card awards is a good way to ensure veterinary staff retention.Here are some suggestions for games awards:

  • A nice dinner for all employees and their spouses,
  • An in-office party,
  • A gift certificate for a shopping spree.

Make sure the award or prize is something the staff will get excited about and really play for. This is very important.

How to Create and Play a Production Game With Your Staff

Any time you create a production game for your staff, do the following:

1. Set specific and objective goals to be reached so there will be absolutely no question whether the game was won or not. Make the prizes sufficiently above the ordinary, but within a price range that the practice can afford.

2. Survey the staff as to what prize the majority of them desire. Do not make it an open question or you’ll get no answers back. Give them several choices, including “other.” That way, if they do have a different idea, they can include it.

3. Put the game (including the prize) in writing so no arguments or disagreements ensue as to exactly what was said.

4. Remind them of the game periodically to keep them motivated and keep them abreast of how they are doing regarding winning it.

5. Deliver the reward as soon as it is won and do it enthusiastically and graciously. In other words, don’t feel bad or make them feel bad because you now have to spend money, or because they “barely” won, or anything that could mar the occasion. Set the money aside a little at a time so it doesn’t create any problem when it’s time for the reward.

Have fun with it!

What to do to Build Your Ideal Staff Team

Sterling Practice Management is an award-winning practice management and consulting company, devoted to helping professionals build smooth-running, profitable offices. For over 36 years, we have helped practice owners build motivated efficient staff teams. There is a lot more to know about the subject of personnel. From finding the right staff, properly training them to do their jobs and then building them into real assets who stay with the practice.

At Sterling, we train our clients on courses that cover every aspect of personnel hiring and management. The training results in a practice owner who is in control of his or her practice and builds a motivated staff team. This, in turn, gives the owner the time to lead a balanced life while running a profitable practice.

If you are looking to build an ideal staff team or simply want to move your practice to the next level, come to our next workshop or request our free practice solutions DVD.