Improving Business Through Communication Course

Dental practice management advice helped these staff to get their practice to where it could be sold.

Communication forms the cornerstone of all professional and personal relationships. As a business professional, you know this already.

In communicating, we are dealing with the most wildly variable factor in business and in life—people. It’s easy enough to get along with agreeable people, but not all people are agreeable. Some push our “buttons” and make us angry, resentful, irritated or uncertain; they can make us react even though we know we shouldn’t. Others may bore us to tears. And others may cause us to lose control of the conversation and waste our time which wastes our money.

Believe it or not, all of the above points have everything to do with one’s ability to communicate! The success level of an individual is their communication level.

You need someone with business expertise

The Improving Business Through Communication Course isolates and addresses the obstacles to comfortable and effective communication. The Course contains breakthrough discoveries on the fundamental laws of communication which are presented with clarity and simplicity. A lineup of practical exercises builds your confidence in dealing with others in different emotional tone levels and in different scenarios.

“I am now extremely confident in controlling the outcome, or directing the outcome, of a conversation with my children, staff or patients.”
-S.P., DDS

“This course opened my mind to new ideas on communication with my family, with my co-workers and with friends and clients. Controlling my focus and having the skills to close an appointment will help me tremendously.”
-S.S., Office Manager

The Improving Business Through Communication Course isolates and addresses the obstacles to comfortable and effective communication. The Course contains breakthrough discoveries on the fundamental laws of communication which are presented with clarity and simplicity. A lineup of practical exercises builds your confidence in dealing with others in different emotional tone levels and in different scenarios.

“I am now extremely confident in controlling the outcome, or directing the outcome, of a conversation with my children, staff or patients.”
-S.P., DDS

“This course opened my mind to new ideas on communication with my family, with my co-workers and with friends and clients. Controlling my focus and having the skills to close an appointment will help me tremendously.”
-S.S., Office Manager

You need someone with business expertise

GET STARTED ≫

Contact us to speak to one of our expert consultants or call us at:

(818) 241-1144

THE ESSENTIALS OF PRACTICE MANAGEMENT

Sterling’s Essentials of Practice Management (EPM) Program, based on proven management principles, addresses the specific issues that can hinder a practice from growing and operating smoothly. This program is built on decades of on-the-ground implementation from top consultants, and creates the foundation every practice needs to succeed.

* STERLING’S LIFETIME WARRANTY
Sterling’s executive and staff training courses, seminars and workshops now carry a lifetime warranty. This lifetime warranty is retroactive and is valid for any client since the inception of Sterling in 1983.Any course that Sterling offers, that has been taken by a client or client’s staff, may be retaken by the client or staff, at any time, at no charge to the client. This includes any and all special workshops and seminars.Excluded from this warranty is the cost of any course materials, transportation or flights to and from Sterling or workshop location, accommodations/hotel rooms and/or meals.This warranty is valid for the life of a client and is not transferable, and is not transferable from one client’s staff member to another. The staff member who was originally trained may be retrained at no additional cost for the course(s).Definition of a client: Anyone who has paid for and taken or received any workshop, course or seminar which Sterling offers.All Sterling courses as outlined in our promotion carry this lifetime warranty.

Contact Us

Phone: (818) 241-1144

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