Personnel Book

List of Contents:

• Foreword by Dr. Michael A. Walby, Optometric Physician
• At What Cost a Bad Hat?
• The Three Classes of Personnel
• “Mr. Nice Guy” Management
• The Scale of Motivation
• Hiring Breakthrough
• The Hiring Process - Steps 1–6
• Putting New Personnel on the Job
• The Most Neglected Principle in the Management of Personnel
• How Should Staff Exchange With You and the Practice
• What You Can Do

Only 44 pages

"Utilizing Personnel: Your Most Valuable Resource or Greatest Burden, one can improve control over an of?ce in an honest, forthright manner where everyone wins, employer and employee. If you want less stress, more certainty, more con?dence, and more energy at the end of the day, then simply apply these principles. There will be more smiling faces, including your own. Our of?ce is living proof of applying the principles and seeing them work. I am con?dent you and your staff will win if you apply them too."–Dr. Michael A. Walby, Optometric Physician

Learn How To:

• Avoid working under stress. The details in this publication will streamline any practice.

• Heighten efficiency and boost morale.

It answers such questions as:

• Why you cannot motivate certain staff, how to motivate the right ones.

• How to distinguish between the employable and non-employable person

• Who you should hire and who should not be hired.

Real-life stories

Today, hundreds of professionals apply these principles to their practices, and the results are very apparent.

The manual for managing personnel in any practice.

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